Client Testimonials
What distinguishes our company from thousands of others is totally professional services.
Founded in 1995, ePacket Software Company (formerly known as Zero Multimedia Productions), is a full service Internet and software company dedicated to providing solutions to our clients' online business demands. A full service agency, ePacket has professionally represented hundreds of companies throughout Hong Kong and Asia Pacifc. With a vast knowledge of software and web technologies, our interactive architects and business consultants maximize our clients' online business opportunity by providing the highest degree of excellence for web development projects and marketing.
Our business is about helping your business make the most of its online initiatives. Whether that's enabling better partner collaboration or providing a continued customer experience worthy of your brand, the bottom line remains the same: we are the preferred application and internet services provider to today's leading enterprises because we know that it really isn't "about us" at all. It's about you!
ePacket has been developing and supporting enterprise-class applications in mission-critical environments for almost ten years. We have evolved our support offerings over time to better meet our customers' needs. Our customers consistently give us high marks for delivering timely, high-quality, one-on-one service.
ePacket, maintains a 100% client satisfaction rate. In addition to quality assurance and providing them with the optimal solution to their e-business needs, our clients receive courteous, informative and continuous support from our attentive consultants. We take pride for being distinguished from most online companies, due to our focused and communicatively versatile project management. Starting from the conceptualization stage right until the launch of the web site and beyond, ePacket welcomes and maintains highly involved interactions with its clients in order to understand and accommodate their specific and changing needs.
Unique to our service is the consistent monitoring and marketing of our clients' e-business. Researching regularly the trends and technological breakthroughs pertaining to online technologies, our team provides a wealth of knowledge for our clients' business needs. To achieve optimum success on the web, market analysis and trend forecasting serves a purpose of longevity to their on-line business. Awareness is key to competitive trade and this awareness results in profit.
From our pre-sales team to our professional services experts, ePacket understands the infrastructure required to implement a service-oriented architecture with the availability, reliability, security and scalability to support business-critical operations. ePacket's team of experts partners with your organization's enterprise architects, IT operations, and application development teams to ensure they derive the cost and performance benefits expected from our services deployments.
Our Value Proposition:
- Excellent quality of software development
- Top technological expertise
- Decrease in time to market
- Cost reduction
Philosophy
Quality and a continuous process improvement are built into every facet of our organization. We utilize a variety of strategies and technologies to ensure that our service and support is a true reflection of our clients' desire to provide the highest level of professionalism with each and every customer interaction. Our mission is to provide value, vision and unsurpassed expertise to our business partners - people like you.
Goal
ePacket has and will continue to expand our offerings to provide more and more general services, allowing us to further strengthen our ability to participate in a long-term partnership with our clients.
Our goal is to be there with our clients for years to come, with an enhancement to our relationship solidified at the completion of each successful project.
Mission
At ePacket, our mission is to improve our customers' business by thoroughly analyzing their needs and implementing cutting-edge web and software solutions, proving to be innovative, realistic and cost-effective.
And, to partner with our customers to enable their success by shipping them reliable custom web and software solutions of consistent high quality and at a reasonable cost.
Vision
To be constantly growing and continuously improving our services and our products.
Strategy
We have been successfully developing its business by nurturing a selected group of corporate clients and concentrating its efforts on maintaining the highest level of services based on strong experience and expertise. ePacket strives to produce innovative products and services that meet the ever-growing business needs of our customers.
We are dedicated to long-term relationships with its customers. Too many custom software development companies fail to realize that custom software is never a one-time purchase. Some think that it's enough to just complete a solution and send a client on his way. The majority of our clients come back to us time and again to make additions to their custom software or to port it to another platform or database. We realize that client needs can change, so we expect and account for that. We treat our clients with respect. Our goal is a mutually beneficial lifetime partnership with all our clients.
Using our strategy we intend to steadily increase the customer base and product lines by reinvesting profits into marketing and R&D for years to come.
What Makes Us Different
We manage the customer experience. We customize our programs to your unique philosophy and culture. There is no "canned" approach here. And with over 10 years experience solving your business challenges, we know how to deliver.
Ever Growing List of Clients
Our client roster is comprised of corporate enterprises across major industry verticals. We have created audience-centric solutions for these clients that span portal, content management, custom redesign and a host of other web-based application and service solutions. While the technologies and platforms have evolved, we continue to meet our clientsˇ¦ goals by implementing solutions centered on minimizing costs for their business and maximizing value for their users.
 Apple Hong Kong
Apple China
Apple Asia Pacific
Agfa Hong Kong
Agfa China
AT&T Hong Kong
AlphaGraphics Hong Kong
AlphaGraphics China
AsiaTech Publications Ltd.
China Karting
CNN Asia
Conception Trading Limited
Crawford Merchandising Limited
Cyber-X Multimedia Fun Pub
D2 Digital Printing
DSOBA
Esquel Enterprises Ltd.
Far East Enterprises Limited
Fortune Frieght (HK) Company
Government Information Services
Grand Paper Products Factory
Hong Kong Film & Video Security Ltd.
Hong Kong Post office
Hong Kong Tennis Associations
ICON Interactive Communication
IMBA Hong Kong
In-out point Ltd.
Kings Motor World
Linux Pilot
Newway Motor Sports Ltd.
New World CyberBase Limited
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Open Learning Institute of Hong Kong
Penny Label Factory Ltd.
Protronic (Fast East) Ltd.
Quantum Holdings Limited
RedFlag Linux China
Regalway Manufacturer
Rotary Club of Admiralty
SAT International Group
Senco-Masslink Technology Ltd.
Sincere Plastic & Metal Mould Factory Limited
Solitude Productions Ltd.
South Ocean Towel Factory (1984) Ltd.
Sumwell Development Ltd.
Sun Fung Offset Binding Co. Ltd.
Super Delight Company Ltd.
Supreme Asia Pacific Limited
The Microsoft Network
The BestB2B
Universal Music Group (HK)
Winning Concept Limited
Zi Corporation Hong Kong Ltd.
... and more |
Client Testimonials
"I can highly recommend ePacket as a company that truly cared about its role in our project and as a group that assisted us in all aspects of technology development."
"You guys have done a terrific job with ease of use, flexibility, and stability in one inexpensive package."
"Very good experience! We would absolutely recommend and would use again. Very responsive and very accommodating to our requests. Highly recommend!"
... and more
Send us an email
General Information: info@epacketware.com
Public Relations: pr@epacketware.com
Response Center: support@epacketware.com
Sales: sales@epacketware.com
Give us a call
Hong Kong : (852) 21420016
China : (86) 755 82126638
You may also fill out a quick contact form below:
Become a Client
It's easy to work with us. The first step is to discuss your project with our staff. We will review your requirements, produce an estimate, and answer any questions.